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The Art of Being Indispensable at Work: Win Influence, Beat Overcommitment, and Get the Right Things Done

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What's the secret to being indispensable—a true go-to person—in today's workplace? With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like What's the secret to being indispensable—a true go-to person—in today's workplace? With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like we're stuck in a no-win cycle—dealing with an overwhelming influx of asks, with unclear lines of communication and authority. Overcommitment syndrome looms larger than ever before. But even amid the seeming chaos, there's always that indispensable go-to person who thrives on their many working relationships with people all over the organization chart. How do they do it? Go-to people consistently make themselves valuable to others, maintain a positive attitude of service, are creative and tenacious, and take personal responsibility for getting the right things done. In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Based on an intensive study of people at all levels, in all kinds of organizations, Tulgan shows how go-to people think and behave differently, building up their influence with others—not by trying to do everything for everybody but by doing the right things at the right times for the right reasons, regardless of whether they have the formal authority. This book will teach you to: *Understand the peculiar mathematics of real influence *Lead from wherever you are up, down, sideways, and diagonal *Know when to say "no" or "not yet," and how to say "yes" *Keep getting better and better at working together *And much more. The Art of Being Indispensable at Work is the new How to Win Friends and Influence People for an era in which the guardrails of traditional management have been pulled away.


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What's the secret to being indispensable—a true go-to person—in today's workplace? With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like What's the secret to being indispensable—a true go-to person—in today's workplace? With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like we're stuck in a no-win cycle—dealing with an overwhelming influx of asks, with unclear lines of communication and authority. Overcommitment syndrome looms larger than ever before. But even amid the seeming chaos, there's always that indispensable go-to person who thrives on their many working relationships with people all over the organization chart. How do they do it? Go-to people consistently make themselves valuable to others, maintain a positive attitude of service, are creative and tenacious, and take personal responsibility for getting the right things done. In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Based on an intensive study of people at all levels, in all kinds of organizations, Tulgan shows how go-to people think and behave differently, building up their influence with others—not by trying to do everything for everybody but by doing the right things at the right times for the right reasons, regardless of whether they have the formal authority. This book will teach you to: *Understand the peculiar mathematics of real influence *Lead from wherever you are up, down, sideways, and diagonal *Know when to say "no" or "not yet," and how to say "yes" *Keep getting better and better at working together *And much more. The Art of Being Indispensable at Work is the new How to Win Friends and Influence People for an era in which the guardrails of traditional management have been pulled away.

30 review for The Art of Being Indispensable at Work: Win Influence, Beat Overcommitment, and Get the Right Things Done

  1. 5 out of 5

    Natalie

    I received an advance reader copy of this book to read in exchange for an honest review via net galley and the publishers. This is a great and insightful book to help you become indispensable at work. This book encourages you to try changing some aspects of how you work and to finish tasks you already have that are important and not take on others until you are done so you don't become muddled and bogged down. This book also teaches you in addition to that to stop being a "yes" person in the work I received an advance reader copy of this book to read in exchange for an honest review via net galley and the publishers. This is a great and insightful book to help you become indispensable at work. This book encourages you to try changing some aspects of how you work and to finish tasks you already have that are important and not take on others until you are done so you don't become muddled and bogged down. This book also teaches you in addition to that to stop being a "yes" person in the workplace. There's some great advise in this book and I would encourage anyone working, especially in an office environment, to give it a read.

  2. 4 out of 5

    Rina

    First of all, I think it would be worth mentioning that this book only covers the 'art of being indispensable at work' by being the most productive one, so you would have enough time to (1) deliver outcomes, (2) in the fastest time possible, and (3) still have enough time to help everyone else around you (hence, becoming a go-to person). I personally appreciate this strategy (and it's one that I have employed myself to be successful), but I'd like to acknowledge that there could be other strateg First of all, I think it would be worth mentioning that this book only covers the 'art of being indispensable at work' by being the most productive one, so you would have enough time to (1) deliver outcomes, (2) in the fastest time possible, and (3) still have enough time to help everyone else around you (hence, becoming a go-to person). I personally appreciate this strategy (and it's one that I have employed myself to be successful), but I'd like to acknowledge that there could be other strategies to make someone deemed as 'indispensable' which fall outside the scope of the book. The first thing that hit me immediately when I started reading this book was that it used 'dated' terms like 'silos'. I hadn't heard nor used that word for something like 7+ years, perhaps due to the fact that I'd been working in IT, where new/trendy concepts were frequently embraced and adopted almost on an annual basis. Because of that, unfortunately I didn't really connect with the first few chapters that talked about 'working across the silos' as a 'new' concept. I had been been working in a collaborative environment for the past five years, and so I didn't learn anything new from those chapters. Furthermore, I could see that the first chapter might be confusing to some readers, as it originally brought up all the negative aspects of being a go-to person (overcommitment, etc), only to build up to the conclusion that in order to be indispensable at work, you'd have to be a go-to person. Having said that, I did understand that the point was to be a genuine go-to person in a sustainable manner (missing keywords: genuine and sustainable). Once I realised the book was predominantly about increasing productivity, I started enjoying it. At the end of it, I did get a few good nuggets (and quotes I managed to share on bookstagram), and I think this would be an awesome book especially for people at the beginning of their career journey. Imagine the time savings they'd benefit from if they start practicing the productivity ideas early on. Last but not least, I really liked the attitude (the shade!) in this snippet from the Author at the start of the book (you go tell them!): Now, I realize there are still some people in the workplace who are not really into their work or trying hard to make their mark in their current position. They would prefer to be left alone to phone it in and collect a paycheck with as little effort as possible. If that’s you, let me be very clear: this book is not for you. My advice is to quit your job and go work for another organization, preferably one that is not my client. I wholeheartedly agreed. See my bookstagram review.

  3. 4 out of 5

    The Views of Heather U

    Absolutely must have addition to your library. I am currently on a Leadership journey, for the past year at least. I’ve been investing much of my time improving my skills in the area, and this book was a fantastic tool for my tool box! LOVED it and so happy to have it in my library. I will say, this book is not just for those in my position but for everyone! There is a take away for each of us, and aspects which can be applied to your personnel life, family in addition to work. Many books out th Absolutely must have addition to your library. I am currently on a Leadership journey, for the past year at least. I’ve been investing much of my time improving my skills in the area, and this book was a fantastic tool for my tool box! LOVED it and so happy to have it in my library. I will say, this book is not just for those in my position but for everyone! There is a take away for each of us, and aspects which can be applied to your personnel life, family in addition to work. Many books out there these days, some knocking it out of the park, some filled with fillers. This one is an “out of the park” read in my humble! For example change your attitude. Modify your mindset. If you are a “Yes” person, well you need to revisit this. There is only so much time on that clock per day and if you are a yes person, are you able to commit and get that which you have committed yourself to, over the finish line? Don’t say yes to everything. Start somewhere. Start your journey here! If you are already on your path, well here is another tool for the toolbox! Get after it folks! You are worth the investment. Pick up a copy for the recently graduated in your life too! Help them build their toolbox!

  4. 5 out of 5

    Muhammad Ali

    The timing of this book couldn't have been more perfect. Bruce Tulgan has done it again, presented a compelling, objective, rational and actionable plan of execution for what appeared rather a subjective topic. So what does it take to be indispensable, well it starts by resisting your urge to say Yes to everyone, know when to say Yes and No with purpose. Be a Go To guy whom people can trust to get things done and have an internal locus of control, or in other words don't be a people pleaser. What The timing of this book couldn't have been more perfect. Bruce Tulgan has done it again, presented a compelling, objective, rational and actionable plan of execution for what appeared rather a subjective topic. So what does it take to be indispensable, well it starts by resisting your urge to say Yes to everyone, know when to say Yes and No with purpose. Be a Go To guy whom people can trust to get things done and have an internal locus of control, or in other words don't be a people pleaser. What I liked particularly about this book was it very easy to read and comprehend unlike some of the other books. Naturally, this one is a keeper. Do read it, recommend it and more importantly document and share your learning and key takeaways with others..

  5. 5 out of 5

    Diane Hernandez

    “Everybody at work is your ‘customer’ now. And you are theirs. Up, down, sideways, and diagonal. That’s because collaboration is the latest revolution sweeping across the workplace.” That’s why every employee needs to know The Art of Being Indispensable at Work. So how do you become indispensable? Stop being a “Yes” person. There is only so much time in a day. The best advice is finish what you start—on time and within budget. “Real influence is the holy grail of the true go-to person.” How? Alwa “Everybody at work is your ‘customer’ now. And you are theirs. Up, down, sideways, and diagonal. That’s because collaboration is the latest revolution sweeping across the workplace.” That’s why every employee needs to know The Art of Being Indispensable at Work. So how do you become indispensable? Stop being a “Yes” person. There is only so much time in a day. The best advice is finish what you start—on time and within budget. “Real influence is the holy grail of the true go-to person.” How? Always be professional, use rational persuasion, and help others succeed. But especially mind your attitude. These and other ideas, all with the ring of truth, are described within The Art of Being Indispensable at Work. An excellent gift for new graduates but also for friends who are feeling stuck in their job with no chance at promotion. 4 stars! Thanks to Harvard Business Review Press and NetGalley for a copy in exchange for my honest review.

  6. 4 out of 5

    Jitendra

    [Note : A Video Review of the book using the text of this review can be found here. ] This book talks about how to collaborate and become a go-to person at the workplace without affecting your mental peace and health. These days doing your job has become a lot harder, it requires a lot more that it ever did. You collaborate with a lot more people than ever before. you have to collaborate not only with your boss and your peers, but all over the organization chart - up, down, sideways and diago [Note : A Video Review of the book using the text of this review can be found here. ] This book talks about how to collaborate and become a go-to person at the workplace without affecting your mental peace and health. These days doing your job has become a lot harder, it requires a lot more that it ever did. You collaborate with a lot more people than ever before. you have to collaborate not only with your boss and your peers, but all over the organization chart - up, down, sideways and diagonal. In addition to your direct boss, immediate teammates, you probably serve a seemingly unlimited number of people in these internal teams in your organization. And your colleagues are also in the same boat with you. You and most of your colleagues make commitments and promises to deliver for each other. Most everybody wants to be that indispensable go-to person and depend and deliver for each other. But if you are not careful about your commitments then you may end up doing over commitments which can muddle your priorities and your important tasks are left undone or done ineffectively. If you are not able to finish your own work, how would you become indispensable for others ? As collaboration is the latest revolution sweeping across the workplace because of the globalization, We need to look at it more closely. Collaboration manifests in different ways with different names in any organization. It can be called matrix management, dotted-line reporting, cross functional coordination, self managed project teams, lateral cooperation, interdependency etcetera. The main goal of collaboration is speed up and improve - -- information exchange, -- decision making, -- planning, -- resource sharing, -- execution. In a collaborative working environment you should be ready to work with everyone and anyone. Think about corporate departments that provide common services to all other departments, like the IT department or the Payroll department. If Anyone in the organization has a problem either with their computer or paycheck they come to these two departments. In a collaborative environment you are required to manage more working relationships and produce richer, more flexible products and services faster. What is the main problem with collaboration ? Getting what you need from your lateral colleague is difficult because there is no way to hold them accountable without clear authority. The author here talks about something called over commitment syndrome. Which is defined as - Inundation of requests + No Accountability + EIMJ (Everything is my Job ) = Over commitment Syndrome This syndrome emerges when everything in your list is told to you as urgent and important by the persons who made the request. New priorities are added to the list everyday. There is competition for resources. You keep saying yes to each other but at the end of it you let down each other. And, if this continues and you remain over committed then the time will come that you would start feeling to resist any new work coming towards you and you will also become more aggressive while making requests to others for some work. It ends up with spoiled working relationships. and , it becomes detrimental to your goal of becoming that GO-TO person in the organization that you always dreamt to become. Author calls this - Siege mentality which is more like you are fighting your rescuer when you are in over your head. Most people bounce back from the siege mentality sooner or later but they start saying “Yes, Yes, yes” again and it leads them back to the overcommitment syndrome which again leads them back to the “siege” mentality and which again leads right back to saying “No, No, No”. So, How to get out of this no-win cycle ? It is a fact that in any organization everybody needs something from others all the time. And above all the lines of authority are usually unclear and there is always a room for confusion. In this situation the author suggests to use real influence where people work for you because they want to. But he wants us to adhere to two things. What is the first thing ? The First thing is, Regardless of how much influence you have, never ignore authority. Somewhere someone is making decisions. You should ensure that you are aligned with your boss and the leadership. What is the second thing ? The Second thing is, do not put pressure of any kind on people to get them to comply. That will make people root against you, and wish for your failure. Now the author says that, The real influence a go-to person achieves by serving others. Stop focusing on what other people can do for you and focus instead on what you can do for them. Make yourself super valuable to others. The more value you add, the more truly invested others become in your success. The author says that - that’s how you become indispensable. That’s how you use real influence and become a real go-to person. As per the book following are the characteristics of a go-to person with real influence - #1 incredibly valuable to others. #2 Are very good at their job. #3 have positive attitude and double on hard work #4 Take personal responsibility and get things done. #5 Are creative and tenacious but do the things by the book and follow orders. #6 Do all the things consistently, almost every time. Now, if we talk about the structure of the book, There are 8 chapters in this book . The first chapter “Fight over commitment syndrome” talks about the over commitment and it’s affects.. The second chapter “The peculiar mathematics of real influence” is on how to create real influence. The third one “Up and down chain of command” talks about alignment on ground rules, priorities etcetera with your boss and leadership. The Chapter 4, talks about when to say no and how to maximize your gains while saying yes. In the chapter 5 “Work Smart”, the author talks about mastering the best practices, repeatable solutions and job aids. In chapter 6 “finish what you start”, the author talks about how to finish one work at one time and how to have and manage a long to-do list. In chapter 7 “Keep Getting better and better at working together”, the author talks about building long lasting work relationships. In chapter 8, Go-to-ism is the art of being indispensable at work, the author talks about finding and building new go-to-people wherever and whenever you need them. Finally the verdict, This book is highly practical in the suggestions that it makes and the approach that it suggests. I liked this book and now I think that I have some idea about how a person can become indispensable in any organization.

  7. 4 out of 5

    LaTasya

    As far as self-help books go, this one doesn't add anything. It feels like the same context as several other books that I have read. As far as self-help books go, this one doesn't add anything. It feels like the same context as several other books that I have read.

  8. 5 out of 5

    Annarella

    I found it an interesting and informative read, full of ideas and examples. I liked the style of writing and how the book is organised. It's a useful and excellent read, highly recommended. Many thanks to the publisher and Netgalley for this ARC, all opinions are mine. I found it an interesting and informative read, full of ideas and examples. I liked the style of writing and how the book is organised. It's a useful and excellent read, highly recommended. Many thanks to the publisher and Netgalley for this ARC, all opinions are mine.

  9. 4 out of 5

    Delicia Nugroho

    I'm working in a university as a department chair of Music. That means I have to deal with a lot of people - sideways, vertically, direct reports- everyday. This is I'm going on my fourth term and I just wish I read this book from the beginning of my career! Bruce Tulgan describes how to be a go-to person without sacrificing your values. He provides practical advice on how to build real influence, work smart, and tips on working with people from other divisions. His message rely on many experienc I'm working in a university as a department chair of Music. That means I have to deal with a lot of people - sideways, vertically, direct reports- everyday. This is I'm going on my fourth term and I just wish I read this book from the beginning of my career! Bruce Tulgan describes how to be a go-to person without sacrificing your values. He provides practical advice on how to build real influence, work smart, and tips on working with people from other divisions. His message rely on many experiences and cases from other successful companies. The only thing I didn't like was that he used so many bullet points on some sections. I'm not a fan of bullet points (if I want to see points, I would go to a blog, not a book) because I think they need further explanations. All in all, I would recommend everyone that is working in a corporate management and especially the ones who just started their career.

  10. 5 out of 5

    Liber

    In this book, Bruce Tulgan provides the readers sound pieces of advice on how to become indispensable at work. While many of core concepts are familiar to most readers of self-help books, readers would still benefit with the way the book coalesced these ideas into coherent whole. This makes the arguments more solid and convincing. Reduced to its fundamental point, this book argues that anyone can be indispensable at work by adopting a service attitude towards others. It stresses the importance of In this book, Bruce Tulgan provides the readers sound pieces of advice on how to become indispensable at work. While many of core concepts are familiar to most readers of self-help books, readers would still benefit with the way the book coalesced these ideas into coherent whole. This makes the arguments more solid and convincing. Reduced to its fundamental point, this book argues that anyone can be indispensable at work by adopting a service attitude towards others. It stresses the importance of taking care of our relationships upward, downward, sideways, and diagonal. In addition to the key concepts, I also like the straight-forward tone used throughout the book. It really feels like the author is just beside you while sharing his ideas in friendly conversational and sometimes serious manner. This was a fun and educational read for me.

  11. 4 out of 5

    Bob Selden

    There is a lot of good business philosophy in this book and plenty of real life stories to illustrate the key points. From my perspective what the book now needs, is the explicit “how to” guides that demonstrate how you and I can emulate these real life exemplars. The introductory chapter covers the challenges of working in today’s organisational structures – silos are mentioned numerously. However, there is no description of the actual structures – hierarchical, matrix or combinations. From a m There is a lot of good business philosophy in this book and plenty of real life stories to illustrate the key points. From my perspective what the book now needs, is the explicit “how to” guides that demonstrate how you and I can emulate these real life exemplars. The introductory chapter covers the challenges of working in today’s organisational structures – silos are mentioned numerously. However, there is no description of the actual structures – hierarchical, matrix or combinations. From a manager’s and a non-managerial employee’s (perhaps someone aspiring to become a manager) viewpoint, it would have been an ideal opportunity, and informative, for the application of some of the points, to understand when a hierarchical structure works best, and when a matrix structure works best. This could be particularly important for how a potential “go to” person works across, up/down or diagonally within each type of structure. Whilst the influencing skills are the same, understanding the different nuances of various organisational structures, makes it easier to plan strategies and tactics. I also thought the introduction was too repetitive – three or four pages would have equally well-made the author’s point instead of 27 – then straight into the real part of the book. And to the real part of the book? It’s mostly been said before in many other books and yet is still a good reminder, particularly for those new to management roles. There were some good case study/examples and yet I was not able to quickly see the “how” these could be applied. Certainly the “Why” was evident and well described. For example, the chapter on “When to say No and How to say Yes´ follows a new product development process and there was a potentially good side-bar that shows the “How”, yet I was unclear as to which statements were examples of words to use to say “No”, or inner decision making thoughts or prompts. More clarity would make it easier for the reader to have an “Ah ha” moment and be able to apply it to his/her situation. All in all, a reasonable primer for people new to management, perhaps not for the experienced. 3/5.

  12. 4 out of 5

    Danijela Jerković

    The Thoughts and Notes on The Art of Being Indispensable at Work... The most common way people give up their power is by thinking they don’t have any. ~Alice Walker Professional growth essentially refers to gaining new skills and work experience that can help you reach a goal in your career. And since we're going through an ever-changing job market, keeping yourself up-to-date with trends will give you a better chance to distinguish yourself among others for years to come. The truth is that our The Thoughts and Notes on The Art of Being Indispensable at Work... The most common way people give up their power is by thinking they don’t have any. ~Alice Walker Professional growth essentially refers to gaining new skills and work experience that can help you reach a goal in your career. And since we're going through an ever-changing job market, keeping yourself up-to-date with trends will give you a better chance to distinguish yourself among others for years to come. The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers. ~M. Scott Peck Personal growth is a process of both understanding yourself and pushing yourself to reach your highest potential. It means always asking yourself who you are becoming and how you plan to get there. IMAGINE|BELIEVE|ACHIEVE Wanting to be someone else is a waste of the person you are. ~Kurt Cobain

  13. 5 out of 5

    Leslie

    Everyone wants to be indispensable in their work place. Doing so can be difficult and possibly lead to burnout or being overwhelmed and overcommitted. The Art of Being Indispensable at Work, published by Harvard Business Review Press, provides the resources you need to become the go-to person in your workplace and teach others how to be indispensable as well. After reading this book, being indispensable won't feel like a lofty and out of reach goal. Tulgan emphasizes that businesses today are usi Everyone wants to be indispensable in their work place. Doing so can be difficult and possibly lead to burnout or being overwhelmed and overcommitted. The Art of Being Indispensable at Work, published by Harvard Business Review Press, provides the resources you need to become the go-to person in your workplace and teach others how to be indispensable as well. After reading this book, being indispensable won't feel like a lofty and out of reach goal. Tulgan emphasizes that businesses today are using a collaborative model instead of an hierarchical model. This flatter organizational chart can provide opportunities for more cross-departmental projects and collaboration. But cross-departmental projects can lead to confusion as to who is in charge and who has authority over projects. With this collaborative work environment in mind, Tulgan emphasizes the importance of working both vertically with a boss or supervisor and individuals whom report to you as well as sideways and diagonally with individuals in other departments. In all of these relationships Tulgan encourages readers and provides a blue print to become a go-to person who gets things done fast, right, and on time. From page one until the end of the book, Bruce Tulgan provides practical how-tos and examples everyone can understand and relate to--in fact you will recognize yourself or someone you work with in the examples. While published by a noted business publishing company, this book is not limited to people who work in an office setting or are business executives. This is demonstrated by the fact that Tulgan uses examples drawn from the medical field and manual labor including ditch digging in addition to traditional businesses. The Art of Being Indispensable at Work is highly recommended as a textbook or as a book to read with colleagues. While some might want to keep the secret to being indispensable to themselves, Tulgan encourages that a true indispensable person helps others to become indispensable as well. Buy this book for yourself and for everyone in your office and learn how to work better and smarter regardless of your position. I received a complementary copy of The Art of Being Indispensable at Work from Harvard Business Review Press via NetGalley.

  14. 4 out of 5

    Jill Reads

    "The Art of Being Indispensable at Work" is a great primer on how to get ahead in your career. When you become a Go-To person, you’ll be the first to get promoted, and the last to get laid off. Sure, being a Go-To guy or gal takes fortitude. Plus a great attitude and loads of hard work. But author Bruce Tulgan, the modern-day Dale Carnegie, shows us how it can be done. For starters, it's about managing up, down and sideways -- even if you're not the boss. I highly recommend this book. It’s a qui "The Art of Being Indispensable at Work" is a great primer on how to get ahead in your career. When you become a Go-To person, you’ll be the first to get promoted, and the last to get laid off. Sure, being a Go-To guy or gal takes fortitude. Plus a great attitude and loads of hard work. But author Bruce Tulgan, the modern-day Dale Carnegie, shows us how it can be done. For starters, it's about managing up, down and sideways -- even if you're not the boss. I highly recommend this book. It’s a quick, easy read for all aspiring leaders and managers. In fact, "The Art of Being Indispensable at Work" is chock-full of examples of ways that employees are “killing it” at work. And it’s possible to thrive in any role, whether you work in a restaurant, a school, a non-profit, a small business or a major corporation. Spoiler alert: To be indispensable, show up to serve others, not just yourself. So go ahead and grab yourself a copy. It will be really beneficial to help you lead with influence, get more done, learn how to say no (and yes), and work smarter (not harder). Special thanks to NetGalley, Bruce Tulgan and Harvard Business Review Press for the electronic copy in exchange for my honest review.

  15. 4 out of 5

    Maureen Moriarty

    I am a seasoned Executive Coach (over 20 years) and I am a fan of any resource that offers practical tips and help for professionals trying to advance their careers and viewed by others as competent and committed. This book would be my #1 choice for that purpose. Bruce covers the majority of issues that I know hiring managers and leaders complain to me about when discussing their people. I am particularly in favor of his advice around alignment. Getting continual clarity about the bosses current I am a seasoned Executive Coach (over 20 years) and I am a fan of any resource that offers practical tips and help for professionals trying to advance their careers and viewed by others as competent and committed. This book would be my #1 choice for that purpose. Bruce covers the majority of issues that I know hiring managers and leaders complain to me about when discussing their people. I am particularly in favor of his advice around alignment. Getting continual clarity about the bosses current priority for your role is a critical path factor for individual (and team) success. This book is full of practical learn today (use today) advice. Adding value in every interaction and learning influence tactics are critical to anyone's path to leadership. Being a "good meeting" citizen is so important for team and leadership. Mastering the "yes" vs sloppy yeses will make any professionals life better! Speaking of alignment, if it sounds like I am gushing, it's because I am delighted to find another peer who I am so squarely aligned with--I an 100% behind recommending this resource.

  16. 4 out of 5

    Ppcfransen

    I would have wanted to read this book three to five years ago. Actually, there’s a lot I know that would have been very useful to me knowing some three years ago. Alas, nothing to be done about that. Rather, I’d like to know: how to become a go-to person when you’ve already rubbed a few people the wrong way? Is it actually possible to redeem yourself? This book tells you in easy to relate to examples how to become that person that is a go-to person and pretty much indispensable at work. All throug I would have wanted to read this book three to five years ago. Actually, there’s a lot I know that would have been very useful to me knowing some three years ago. Alas, nothing to be done about that. Rather, I’d like to know: how to become a go-to person when you’ve already rubbed a few people the wrong way? Is it actually possible to redeem yourself? This book tells you in easy to relate to examples how to become that person that is a go-to person and pretty much indispensable at work. All through reading I asked myself: do I do this? Do I not do that? A lot of the advice given in this book was more of a confirmation that I’m doing the right things. I work smart, but probably could still work smarter (create more job aids). I do give the occasional sloppy yes, but that’s because sometimes I am actually the only person who can do the job, so saying no is a moot point. But perhaps I can be more critical of the sloppy asks before I say yes, so they will be less sloppy by the time I give my inevitable yes. Anyway, I’ve taken lots of notes and plan to put theory in to practice. And who knows, perhaps I can straighten out those wrongly rubbed. I read an ARC through NetGalley

  17. 4 out of 5

    Volkan Yorulmaz

    https://myhighlightz.blogspot.com/202... “Work things out at your level” effectively pushes as much communication, decision making, and cooperative action as far down the chain of command as possible. When it works well, everything runs more smoothly and swiftly: information exchange, planning, resource sharing, and execution. It also reduces unnecessary problems and waste. https://myhighlightz.blogspot.com/202... “Work things out at your level” effectively pushes as much communication, decision making, and cooperative action as far down the chain of command as possible. When it works well, everything runs more smoothly and swiftly: information exchange, planning, resource sharing, and execution. It also reduces unnecessary problems and waste.

  18. 4 out of 5

    Adna

    "When you bring your best to the table, no matter where you are or what you are doing, you bring out the best in others. And soon, you start to realize, that, in turn, helps them bring out the best in you. That’s the upward spiral. You find each other and form an elite group of go-to people in an otherwise ordinary context. I see that happen everywhere I go: circles or networks of go-to people who help each other and go out of their way to be mutually reliable." "When you bring your best to the table, no matter where you are or what you are doing, you bring out the best in others. And soon, you start to realize, that, in turn, helps them bring out the best in you. That’s the upward spiral. You find each other and form an elite group of go-to people in an otherwise ordinary context. I see that happen everywhere I go: circles or networks of go-to people who help each other and go out of their way to be mutually reliable."

  19. 5 out of 5

    Caitlin

    Overall, I really liked this book. I listened to the podcast episode titled “The Art of Saying No” from the Harvard Business Review IdeaCast featuring Tulgan and found it very engaging and relevant. (I recommended it to a bunch of people at work.) For those who are avid readers/audiobook consumers, I recommend listening to the full audiobook, but for those who need more bite-sized snippets, start with the podcast episode (or HBR article that Tulgan contributed to) and go from there.

  20. 4 out of 5

    Moupiya Ukil

    In this books, Bruce Talgan has simplified mystery of being indispensable at work. It is straightforward and shares ways of executing the tips he talks about in the book. Few topics mentioned in the book are repetitive, many behavioural expectations at work are already known to us. Nonetheless I would still recommend this book, it’s a good reminder for ones who have been industry for long and for newbies it’s a great start to ones career.

  21. 5 out of 5

    Jessica

    I gave this a two without finishing even half of it. It's got good information but the delivery was terrible. Obviously anyone who is picking up this book is interested in improving themselves, why would you ever tell someone to quit their job if they aren't interested in doing more than the minimum? Read the audience you know? I gave this a two without finishing even half of it. It's got good information but the delivery was terrible. Obviously anyone who is picking up this book is interested in improving themselves, why would you ever tell someone to quit their job if they aren't interested in doing more than the minimum? Read the audience you know?

  22. 4 out of 5

    Samantha Sophia

    I found myself thinking through this book recently. Finding little pockets of wisdom to help me try to refocus a little in the age of COVID-19 and round the clock work from home. There are gems that I found super impactful in helping me get out of my own head and do better work.

  23. 5 out of 5

    Dominic Sagwe

    Excellent piece A must read for all. Whether you are an individual trying to navigate the gig economy or a foot soldier in the collaboration revolution, go-to-ism will make you more effective, saner, and happier.

  24. 5 out of 5

    Ho Le Chern

    Pretty checklist of things of do and generally provides good guidelines. lacks some contextual depth

  25. 5 out of 5

    Jim Laughton

    Great advice Full of practical advice to develop tactics and strategies, new approaches. Look forward to putting into practice, evolving into a go-to team.

  26. 4 out of 5

    André Henriques

    Some interesting concepts, but lacks substance. Just got to chapter 5.

  27. 5 out of 5

    Nabeel Nasir

    Good read on becoming a better, and more valued worker.

  28. 4 out of 5

    Eva Weiss

    It was very good.

  29. 4 out of 5

    Luciano Elementi

    Some good tip, rehearsed before

  30. 4 out of 5

    David Mitchell

    Chapter 5 is the go to Chapter for anyone who has not the time to read the whole book. The book is well dressed with examples from the author's observations. Chapter 5 is the go to Chapter for anyone who has not the time to read the whole book. The book is well dressed with examples from the author's observations.

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